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Do you have a complaint?
Satisfied customers are the most important thing for all KRONE employees, and we work hard to produce and deliver faultless products. Unfortunately, errors can still occur during production or en route to the recipient, resulting in a complaint.
If this is the case, please use the link below and we will get back to you as soon as possible.
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Submitting a complaint
To submit a complaint, please fill out the complaint form below. The enquiry must always include the order number and position number of the KRONE elements in question.
Please remember that damaged elements must never be installed before the complaint has been submitted and KRONE has authorised installation.
Please note - if you are a private homeowner, please contact the carpenter or carpentry shop where you purchased your windows directly, after which they will contact us to plan the further process.
We endeavour to process all enquiries as quickly as possible and we look forward to helping you.
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Do you need help?
We are ready to help you, and maybe you can find the answer in our FAQ? If not, please feel free to call or write to us, or create a complaint here below.
